Pragmex Agentics

Studio

AI Assistants & Agents

An assistant that answers from your own documents and hands over to a person when it should.

Fixed-scope quotes before we start. Monthly plans available where noted. No prices on this page — we size the work first.

The problem

Why teams ask for this.

The same policy questions land in the inbox every week, and nobody trusts a generic chatbot with customer-facing answers.

What you get

Scoped for reuse.

Private assistants over your SOPs, a site concierge that captures leads, and inbox agents that classify and draft — always with a clear handover to a person.

Productised offers

Pick a fixed-scope start.

  • Ask-the-Manual

    A private assistant over SOPs and policies, with cited answers and a don't-know handover.

    Delivery · 2–3 weeks

  • Website AI Concierge

    On-site chat from approved FAQs, lead capture into Lead Triage, person takeover when needed.

    Delivery · 5 working days

  • Inbox Agent

    Classifies email, routes it, drafts replies, escalates anything untouched.

    Delivery · 1–2 weeks

Process

How delivery runs.

  1. 01

    Document and FAQ audit

  2. 02

    Retrieval setup on your material

  3. 03

    Handover rules you approve

  4. 04

    Shadow mode, then go-live

Questions

About AI Assistants & Agents

Does it invent answers?+

It answers from the documents you approve and shows the source. If it cannot find one, it hands over to a person — that is the product, not a failure mode.

Pick the job everyone avoids. We'll start there.

Or write to logiq@pragmex-agentics.com · WhatsApp +27 64 127 2092 · Mon–Fri 08:00–17:00 SAST